Returns Policy

Thank you for shopping with us!

  • Jade & Jewels entitles you to exchange your items within 7 days of receipt. We do not issue refunds.
  • The item must be unused and in the same condition and original packing.
  • Exchange is possible only in the form of a store credit that may be used to purchase another item from Jade & Jewels.
  • We will issue a store credit equal to the amount paid by you.
  • You may use the store credit either online at, or offline at our outlet in New Delhi, or at our exhibitions.
  • There is no expiry date on our store credits.
  • To start a return please e-mail, or whatsapp at 9810021297.
  • To return your product, you should mail your product to Jade & Jewels, 50, Paschimi Marg, Vasant Vihar, New Delhi-110057.
  • You will be responsible for return shipping charges.